Customer Terms and Conditions

Before dealing with the products, please read the terms and conditions carefully, otherwise the dealing will be considered as agreeing to these terms and conditions.

First: The porker is not responsible as follows:
1. The products belong to the company and remain responsible for the product, and in no way can it be understood that the broker is responsible for any of the products.
2. Both the company and the client freed the broker from all forms of liability.
3. The product is delivered to the customer within 3-7 days from the request, and the period may be more than the mentioned days if the customer resides outside Dubai.
4. Both the company and the client freed the broker from the responsibility for the financial
information or the financial transactions.
5. The data and the information on the website may change from time to time, and not all the
products may be always available or available in all areas.
6. This website is for personal use only and cannot be used for any commercial purposes, and you hereby acknowledge and agree to not modify, copy, distribute, reproduce, transfer or sell any information, materials, software, products or services on this website.
7. The Broker reserves the right to disclose the Client’s personal information, in order to implement the Terms and Conditions and to protect the legal rights or comply with any judicial procedures.

Second: Replacement Policy:
1. The company does not accept return products, but they can be exchanged according to specific conditions.
2. The customer may request to replace the product within five days of receiving it.
3. The Company accepts product exchange due to manufacturing defects only, and at its
discretion.

4. The company does not accept the replacement of the product due to any defect or damage as a result of use.

5. The company does not accept the replacement of the product if any part of it has been opened or disassembled by the customer.
6. The product may not be replaced without a clear justification accepted by the company at its absolute discretion.

Third: Intellectual property rights:
1. The Company owns the intellectual property rights to all products.
2. The customer may not imitate any of the company's products.
3. The company and the clients guarantee that the broker is not liable in this regard.
4. In the event of a breach of intellectual property rights by any of the clients, the company may take the procedures by the client.

Fourth: Governing Law and Jurisdiction:
These terms and conditions and the transactions that take place between the company/ broker/ clients are subject to the laws of the United Arab Emirates regarding electronic commerce and free trade and the laws of Dubai in particular, and the Dubai courts shall be competent to hear any dispute that arises in this regard.